Privacy Policy

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Last Updated: April 4 2025

At Rentu, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, payment details, and other details necessary for booking or managing your stay.
  • Non-Personal Information: Browser type, IP address, device information, and website usage data collected through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used to:

  • Process bookings and payments.
  • Provide customer support and respond to inquiries.
  • Improve our website and services based on user preferences and behavior.
  • Send updates, promotional offers, and relevant information (only with your consent).
  • Ensure security and prevent fraudulent activity.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include secure servers, encryption, and regular system updates. However, no method of online transmission is 100% secure, and we encourage users to take precautions when sharing sensitive information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

  • With trusted service providers who assist us in operating our website, processing payments, or providing other services (under strict confidentiality agreements).
  • To comply with legal obligations, enforce our terms of service, or protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • Accessing the personal data we hold about you.
  • Requesting corrections or deletions of your information.
  • Withdrawing consent for certain data uses.
    To exercise your rights, please contact us at reservas@rentu.com.py.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Please review it regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: reservas@rentu.com.py
Phone: +595974974874

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